Policies

PRIVACY

We do not ever share or sell your information, email, address, phone or otherwise! No information is stored, unless you request a user name and password for ease of future ordering. That information is for your own use only and is not required to purchase from our site. We use a certified credit card processor that is up to date on all credit card compliance with safety and security. We do not store or keep any records of credit card information at our location, so your information is always safe with our company.

PAYMENTS

Payment is accepted via Visa, MasterCard, American Express, and PayPal Payments through the ordering portal only. We cannot take credit cards over the phone.

SHIPPING & DELIVERY

Please note:  Credit Card Fraud filters require that you have your shipping address on file with your credit card company for it to be accepted on our site for shipping. You may do this by calling your card company to put the address on file.

Orders to Alaska & Hawaii, APO/FPO do not qualify for free shipping. If the item can be shipped without excess expense it will be shipped at no charge. If free shipping proves to be cost prohibitive you will be contacted with the actual cost at which point you can make a determination of your willingness to pay the difference. We do apologize for any inconvenience this may cause however it is necessary to keep our prices competitive.

Shipping is within the United States only.   All items are handmade and typically will ship within two business days.  We ship using USPS, and UPS Ground. Delivery times vary by carrier. Tracking numbers are supplied to all customers when the item is shipped to the email address provided at the time of purchase.

SALES TAX

Gulf Coast Custom collects sales tax in Florida. Any states where sales tax is not collected, should be reported by the consumer per IRS sales tax collection laws.

RETURNS/DAMAGES

All of my items are handmade, unique, and one-of-a-kind.  Due to the nature of the items, they are considered a final sale. I do not allow returns or provide refunds for any reason.  Please check all spelling and grammatical aspects prior to placing your order. No changes can be made after the order has left my facility due to the security policies of credit card processors.  Please ask questions prior to purchase.  

Please note that any item that is delivered that has a problem due to an error we made, or damage from the carrier, we will take care of all costs associated with the problem. Occasionally, an item will arrive damaged or broken due to carrier mishandling.  Any items that arrive in this manner, require all packaging, contents, and bubble wrap, as well as the original shipping box to be held for a claim.  Many times the carrier will require the box and contents to be picked up. Do not throw away any items unless instructed to do so before a claim is resolved.

NOT RETURNABLE

All laser engraved, commissioned painting and resin pieces are not returnable.

MISCELLANEOUS

The content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Gulf Coast Pet Supplies makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Gulf Coast Custom Designs SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL GULF COAST CUSTOM DESIGNS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The Terms and Conditions constitute the entire agreement between you and Gulf Coast Custom Designs with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and  Gulf Coast Custom Designs with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by  Gulf Coast Custom Designs. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties.

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Gulf Coast Custom Designs and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW

In the event of litigation both parties agree that the Law of the State of business registration of Gulf Coast Custom Designs shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the State of Florida, County of Sarasota. Both parties expressly waive a trial by jury.

This website and all art & designs displayed is owned and copyright by Tricia Bolds and Gulf Coast Custom Designs. No work may be copied or used without express written consent.